What is your return policy?

100% Satisfaction Guaranteed

If anything is purchased in the PupShop or received in a subscription box is broken or defective we'll provide you with a replacement of a full refund. 

If we’ve sent you something that you just don't like, we’ll take it back free of charge if it meets the following:

1. Unused and in new condition (no use, original packaging and tags)

2.  It hasn't expired (if edible/consumable) 

Email us at support@pupjoy.com and we'll be happy to help you.