100% Satisfaction Guaranteed
If anything is purchased in the PupShop or received in a subscription box is broken or defective we'll provide you with a replacement of a full refund.
If we’ve sent you something that you just don't like, we’ll take it back free of charge if it meets the following:
1. Unused and in new condition (no use, original packaging and tags)
2. It hasn't expired (if edible/consumable)
Email us at firstname.lastname@example.org and we'll be happy to help you.